Bangkok, 28 April 2022 – Good Doctor Technology Thailand (GDTT), subsidiary of Good Doctor Technology (GDT), a regional health-tech company with the vision of providing ‘One Doctor for One Family in SEA’, announces the beginning of its participation in the program of providing out-patient care (OPD) for Covid-19 patients. Patients who have COVID-19 antigen test result showing two lines, and who are asymptomatic or show mild symptoms, can now be treated by GDTT according to new MPH guidelines on Outpatient Treatment with Self Isolation, also known as “Meet, Give Away and Complete”[1].&nbsp;Unlike patients under the Home Isolation (HI) program, who need to register via the 1330 hotline and then wait to be allocated to a NHSO designated hospital, patients under the OPD “Meet, Give Away and Complete” programme can register immediately at any NHSO-approved clinic without a referral document, and then take care of themselves with medicines prescribed at home. The treatment can be obtained from GDTT, which is a NHSO’s partner to deliver OPD care to Covid-19 patients.&nbsp;GDTT offers this service through the SCB SPRING UP mobile application. Patients with positive ATK test results can straight away get direct access to GDTT’s out-patient care, receiving medical consultations via the app, as well as having prescribed medicine delivered to their doorsteps.&nbsp;Dr. Athaporn Limpanylers, Deputy Secretary-General from NHSO, said that after the Ministry of Public Health updated the protocol for treating Covid-19 patients in the green group, those under the OPD care ("Meet, Give Away and Complete") can wear masks to see the doctor and stay at home like other outpatients. To facilitate this protocol, NHSO launched several new initiatives, including collaborations with the Pharmacy Council which invited more than 700 pharmacies across the country to join the network where patients can get their medicines. Another new initiative launched by NHSO was onboarding the SCB’s SPRING UP application, which has a built-in online doctor's consultation service provided by Good Doctor Technology (Thailand). Through this partnership initiated by NHSO, the service has also been made available to Covid-19 patients in the green group.&nbsp;“The Ministry of Public Health has predicted three scenarios after the Songkran festival which are low, moderate and high number of infections. We have prepared for the worst case scenario by making as many services available as possible. If patients are experiencing moderate symptoms they should go to the hospital. But if they are in what we call the green group&nbsp;– which means they do not have any underlying diseases and are not elderly – they will have three different options open to them. Patients can either refer to a nearby hospital or drugstore to pick up their medicines. Another option is to consult a doctor via telehealth services, for example, via the SPRING UP app. The third option is the Home Isolation program, which may be more convenient for those staying with their families. Which option is more preferable depends on individual circumstances,” he added.&nbsp;“We are humbled to have the opportunity to continue supporting NHSO with their newly launched OPD care initiative.&nbsp;With our experiences of delivering for more than 15K virtual consultations&nbsp;to COVID-19 patients under the NHSO HI programme, we&nbsp;will&nbsp;continue to leverage on technology, to enhance the patient experience when seeking covid treatments”, said Dr. Sudihichai Chokekijchai, Head of Medical Team of Good Doctor Technology Thailand (GDTT). &nbsp;“The registration process is very simple — patients only need to attach a photo of a positive ATK-test result and fill in a short questionnaire about their symptoms, as well as personal information, like full name, address, and phone number. Then our staff will carry out a preliminary check to see if the patient meets the OPD criteria — if everything is fine, we contact the patients back, confirm their identity and provide access to consultations right away. After confirming the symptoms, the doctor will prescribe medications which will be immediately ordered from one of our pharmacy partners. We work with more than 450 locations, so we aim to deliver the medicine to the patient’s doorstep within one hour by a Grab messenger. And after 48 hours the doctor will follow up on the patient again”.&nbsp;“Thanks to NHSO, who have recognized the value of digital-first healthcare services for mass adoption during COVID-19, GDTT has accumulated a lot of experience providing telemedicine support for patients who needed medical care at speed. We’ve helped almost 5000 patients to date and recorded the highest daily patient rate of more than 700 patients, delivered over 25,000 packages of food, medicine and medical devices,” said Melvin Vu, Regional CEO of Good Doctor Technology. “95% of our patients give us a 5-star satisfaction rating, which provides us with confidence in our technology, and even more importantly — in our medical team’s professionalism. With NHSO’s newest OPD care initiative, we can look forward to more rapid and nationwide adoption of telemedicine solutions&nbsp;for long term health care management”.&nbsp;&nbsp;GDTT was appointed as a virtual healthcare provider under the National Health Security Office (NHSO) Home Isolation (HI) Programme in August 2021. Since then, GDTT has gained first-hand experience in delivering critical healthcare services at speed and continues to fight against the current wave of COVID-19 omicron variant cases, providing support to patients on Home Isolation programme. GDTT continues to provide patient care under HI programme via the GDTT standalone mobile application. The clinic’s OPD care telemedicine support is available within the SCB’s SPRING UP app. -END- <h6>[1] NHSO UCEP benefit guidelines for Covid-19 patients as of 16 March 2022. https://eng.nhso.go.th/view/1/DescriptionNews/NHSO-clarified-UCEP-benefit-guidelines-for-Covid-19-patients-as-of-16-March-2022/431/EN-US </h6> <img src="https://static.gooddoctor.co.id/v1/tfs/T1U8_TBXhi1RCvBVdK.jpg?1321602.099999994" alt="GDTT NHSO media event1.jpg"> <img src="https://static.gooddoctor.co.id/v1/tfs/T1h8_TBmCn1RCvBVdK.jpg?723294.5" alt="Dr.Sudhichai OPD NHSO event.jpg">

GDTT Partners with NHSO to Provide OPD Care for Covid-19 Patients via SCB’s SPRING UP App

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<ul><li class="ql-align-justify">Good Doctor Technology Indonesia (Good Doctor) is committed to achieving its mission of providing one doctor for every family by strengthening its offerings for Business-To-Business (B2B) partnership arrangements and deepening strategic partnerships to jointly address existing gaps across the country’s healthcare ecosystem.&nbsp;</li><li class="ql-align-justify">Good Doctor’s commitment is in line with the regional headquarters' efforts to spearhead various digital health research initiatives, which will underpin their in-app product enhancement initiatives.</li></ul> JAKARTA, 21 January 2022 - Good Doctor Technology Indonesia (Good Doctor) announced their reaffirmed commitment to enhancing their digital health solution offerings designed to address the needs of businesses - a response to the industry's growing demands for long-term health management solutions during the COVID-19 pandemic and into the new normal. According to data from the PWC 2021 Global Crisis Survey, 80% of corporate leaders worldwide said their organizations recognize the importance of caring for their employees' physical and mental well-being during the pandemic.&nbsp; At the same time, Good Doctor also acknowledges an increasing interest among corporations to leverage holistic digital health services to manage the health of their organizations smartly. To date, the fast-growing health-tech player has successfully collaborated with more than 1,000 insurance partners and companies in Indonesia. With existing experiences working closely with various organizations, Good Doctor recognises the importance of deepening their collaboration with more business leaders to increase knowledge about the barriers and trouble spots to accessing critical health services in the workplace and beyond. Good Doctor's Managing Director, Danu Wicaksana, said: “As a technology-based integrated health service provider, Good Doctor always strives to invest and develop business strategies designed to answer public health needs. To achieve this, we recognise that deep collaborations with like-minded industry leaders are required to fully understand the existing barriers within the healthcare ecosystem and consider the strategic role of developing new in-app features and enhancement initiatives that are carefully designed to make a meaningful and impactful difference in our users' lives. Together, we hope to develop more targeted solutions that meet their healthcare needs, backed by a data-driven approach to our insight-gathering processes.” Danu continued, “To maximize the digital-first approach to managing healthcare, Good Doctor brings thousands of medical specialists on our platform with more than 26 departments of different clinical specialties and thousands of general practitioners to support our partners in maintaining users' health. Looking at our achievements in 2021, Good Doctor is optimistic that 2022 will be an opportunity to strengthen our existing partnerships further and work with more corporates, insurance, pharmacies, and health facilities partners to improve patients' access to our digital health service.” Amid the COVID-19 outbreak in the country, Good Doctor sees the public's interest in prioritizing their health through preventive and proactive actions. For this reason, Good Doctor works to support the local economy revival through various efforts to strengthen the most valuable asset in a company, namely employees. Through B2B partnerships, Good Doctor will provide multiple services tailored to customer needs. First, Good Doctor provides priority doctor services where users have access to the doctor of their choice and will not be changed to another doctor when the patient wants to return for a consultation. In addition, Good Doctor also provides other services such as Corporate Wellness where customers can use weight management, mental health and other services, drug purchase and delivery services, education through a webinar according to corporate needs, special offers for B2B members, as well as ancillary services such as COVID-19 tests and vaccination. Good Doctor recognises the corporate and insurance need for a dynamic, reliable, and hassle-free approach to health benefits management and Good Doctor can answer that through customisable solutions. To get B2B services, corporate and insurance clients can use the Pay Per Use (PPU) or Capitation membership system. Using the PPU membership, clients make payments after the employees use the Good Doctor services. While in the Capitation system, the client makes an upfront payment and will get unlimited access to Good Doctor services for a certain period, for example, one year. Good Doctor's digital healthcare innovation received a positive response from corporate partners and stakeholders. In 2021, Good Doctor dominated the telehealth industry market share in Indonesia by 24% after being launched in 2019 and succeeded in becoming the fastest growing digital health platform in the country1. Good Doctor also earned an NPS score of 57 in the Nielsen Brand Health Survey in Q2 2021, meaning that the telemedicine company outperforms the market in terms of company reputation, consulting, support, and payment options2. Furthermore, Good Doctor established strong ties with the Indonesian government and received an appreciation award from the Ministry of Health for its active role in accelerating COVID-19 vaccination in more than 18 cities and served more than 20,000 recipients. This achievement also proves that digital health services are increasingly being used, and the telemedicine role among Indonesian society is getting stronger. Good Doctor's commitment is in line with the regional business strategy of cultivating best industry practices and bringing a tried and tested approach to be implemented across the company's branches in Southeast Asia. To achieve this, Good Doctor is doubling its research and development capabilities by increasing its workforce by 50% over the next three years and attracting passionate talents with cross-industry experience beyond the healthcare and technology sectors. By strengthening regional resources, Good Doctor aims to support the future of healthcare in Southeast Asia by championing a digital-first approach to address the fundamental accessibility gaps in primary healthcare that exist in many regions. This will benefit and enhance our digital healthcare service for the patients in Indonesia. Melvin Vu, Regional CEO of Good Doctor Technology, said, “As we continue to invest and grow our business, we recognise the value of pioneering the development of innovative yet thoughtfully designed in-app features, built to make a meaningful difference in all the lives of the people we serve. By taking a data-driven approach to our insights gathering processes, we look forward to developing more user-backed health solutions that cater to their specific needs. Underpinning our growth plans, our regional headquarters (RHQ) will continue to be a strategic innovation and knowledge hub where new digital health features and test-bed initiatives will be spearheaded and deployed in the countries we serve.”&nbsp; In 2022, Good Doctor is committed to achieving its mission of providing One Doctor for Every Family by strengthening its offerings for B2B partnerships arrangements and deepening strategic partnerships to address existing gaps across the country’s healthcare ecosystem jointly. This effort is carried out through strengthening partnerships with stakeholders to explore the long-term use of telemedicine. Currently, Good Doctor is collaborating with the Ministry of Health to provide doctor consultation services and free drug delivery services to self-isolated patients. Anticipating the spread of the Omicron variant, Good Doctor is preparing to serve more COVID-19 patients, especially at this time when Indonesians are increasingly open and adapting to digital health services. <img src="https://static.gooddoctor.co.id/v1/tfs/T1k4CTB7_X1RCvBVdK.png?2529505.899999976" alt="gooddoctor Indonesia b2b">*** __________________________________1 Data Nielsen 2021; Jabodetabek, Surabaya, Bandung, Yogya + Semarang, Medan, Makassar2 Survey Brand Health Nielsen Q2 2021, NPS = Net Promoter Score (customer satisfaction index) About Good Doctor Technology Indonesia (Good Doctor)Good Doctor Technology Indonesia (Good Doctor) is a technology-based integrated health service provider with the vision of 'One Doctor for Every Family in Indonesia'. Good Doctor collaborates with Grab to provide an integrated telemedicine service, namely GrabHealth powered by Good Doctor, with a mission to provide access to quality health services for users in Indonesia. Supported by more than 6000 registered doctors and 4000 trusted pharmacies, hospitals, and official health laboratories in more than 100 cities in Indonesia, Good Doctor is ready to answer public health needs. Good Doctor is the official partner of the Ministry of Health, the Ministry of Communication and Information, and the National Disaster Mitigation Agency (BNPB) to accelerate the handling of the COVID-19 pandemic in Indonesia since March 2020. After successfully partnering with Grab Indonesia in providing healthcare solutions, Good Doctor launched its application in March 2021 as a form of continuous commitment to advancing application-based health services and building a digital ecosystem in the health sector. Good Doctor services provide a complete 24/7 healthcare solution through the Medical Consulting feature, an e-commerce service for Medicines and Health Products for purchasing and delivery partners with more than 4000 pharmacies, hospitals, and official health laboratories, and Health Articles, content about health, tips, and lifestyle curated by a team of doctors. As a leading online healthcare provider platform, Good Doctor has thousands of medical specialists on its platform with more than 26 departments of different clinical specialties and thousands of general practitioners.&nbsp;Good Doctor has also launched the Good Doctor application which can be downloaded for free on Google PlayStore and iOS App Store. Visit us at<a href="http://www.gooddoctor.co.id/" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(0, 0, 0);"> www.gooddoctor.co.id</a>.

Good Doctor Strengthens Health Services for Corporate Customers through B2B Partnerships to Provide Critical Medical Services at Speed in Indonesia

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&nbsp;<ul><li>Over the past year&nbsp;GDT’s&nbsp;has been building Thailand’s operations&nbsp;from the ground up&nbsp;by growing the local medical team&nbsp;and training them&nbsp;to deliver high quality teleconsultations and&nbsp;excellent patient&nbsp;care services&nbsp;</li><li>Through the NHSO HI&nbsp;Programme, GDTT has&nbsp;been supporting nation-wide efforts in the management of COVID-19 patients&nbsp;by delivering critical&nbsp;virtual&nbsp;healthcare services at speed&nbsp;</li></ul>&nbsp;Bangkok,&nbsp;14&nbsp;January&nbsp;2021&nbsp;–&nbsp;Good Doctor Technology&nbsp;Thailand&nbsp;(GDTT)&nbsp;has announced their commitment to strengthen their&nbsp;partnerships&nbsp;across&nbsp;the&nbsp;Kingdom's&nbsp;entire&nbsp;healthcare ecosystem.&nbsp;These&nbsp;business priorities&nbsp;align&nbsp;with their&nbsp;response to&nbsp;the trend of&nbsp;growing industry demands for&nbsp;an accessible yet affordable&nbsp;long-term health management solutions,&nbsp;accelerated by the rapid adoption of digital healthcare during the COVID-19 pandemic.&nbsp;By further&nbsp;deepening relationships with like-mind&nbsp;healthcare&nbsp;industry players&nbsp;and&nbsp;supporting knowledge building initiatives about telemedicine&nbsp;usage&nbsp;beyond a public health crisis, GDTT aims to re-imagine the future of healthcare in Thailand by championing digital-first approaches to address underlying accessibility gaps in primary healthcare services which&nbsp;still&nbsp;exist in the country.&nbsp;As a subsidiary of the&nbsp;regional health-tech leader, Good Doctor Technology (GDT) based in Singapore,&nbsp;GDTT will benefit from&nbsp;the outcomes of various&nbsp;regionally-led&nbsp;digital health research initiatives which will underpin their in-app product enhancement initiatives.&nbsp;In addition, they will also benefit from&nbsp;best industry practices&nbsp;as well as&nbsp;tried-and-tested approaches&nbsp;cultivated&nbsp;from their parent&nbsp;companies&nbsp;that has been&nbsp;implemented&nbsp;across&nbsp;Southeast&nbsp;Asia&nbsp;(SEA), including Thailand.&nbsp;&nbsp;In 2022,&nbsp;GDTT intends to strengthen&nbsp;their&nbsp;strategic partnerships&nbsp;with&nbsp;healthcare stakeholders&nbsp;within the ecosystem,&nbsp;including&nbsp;key decision makers within various&nbsp;government&nbsp;bodies. By deepening relationships with local health authorities, GDTT seeks&nbsp;to explore&nbsp;other avenues of telemedicine use&nbsp;in&nbsp;the long-term, beyond COVID-19 patient management.&nbsp;As an existing virtual healthcare provider&nbsp;under the National Health Security Office (NHSO) Home Isolation (HI)&nbsp;Programme&nbsp;since August 2021, GDTT&nbsp;has&nbsp;gained&nbsp;first-hand&nbsp;experiences in&nbsp;delivering&nbsp;critical&nbsp;healthcare services at&nbsp;speed and&nbsp;continues to&nbsp;stand in readiness for the next wave of COVID-19 omicron variant cases. With the daily&nbsp;infection rates&nbsp;on the rise, GDTT&nbsp;expects to receive more than double the number of COVID-19 patients&nbsp;compared to the previous wave -&nbsp;a&nbsp;trend&nbsp;which also points towards the steadily growing acceptance and familiarity of&nbsp;digital health services&nbsp;including&nbsp;telemedicine&nbsp;among people in Thailand.&nbsp;Beyond government relationships, GDTT also plans to&nbsp;ramp up on their corporate&nbsp;partnerships&nbsp;support more&nbsp;companies&nbsp;with their overall&nbsp;organizational health management as hybrid work arrangements continues&nbsp;in the new normal. They plan to achieve this&nbsp;by&nbsp;offering organizations&nbsp;with&nbsp;access to unlimited medical consultation&nbsp;with&nbsp;their highly trained&nbsp;full-time doctors through their standalone&nbsp;Good Doctor&nbsp;mobile application,&nbsp;at a fraction of the&nbsp;price&nbsp;of traditional insurance healthcare plans. After consulting with the doctors, employees&nbsp;of GDTT’s corporate partners&nbsp;can receive wellness and prescription medicine delivered to their&nbsp;doorsteps&nbsp;and access other&nbsp;on-demand&nbsp;in-app&nbsp;healthcare services.&nbsp;In addition, GDTT&nbsp;will&nbsp;also&nbsp;be&nbsp;rolling out several newly enhanced&nbsp;product features for&nbsp;their&nbsp;corporate clients, including thematic employee wellness programs&nbsp;designed&nbsp;to promote wellness and healthy lifestyles among&nbsp;employees which can&nbsp;drive up&nbsp;their productivity and keep absenteeism&nbsp;rates&nbsp;low. These&nbsp;offerings will also be&nbsp;enabled by&nbsp;securing business partnerships with global pharmaceutical brands and insurance companies, as well&nbsp;as a&nbsp;further expansion of the hospital network in order to provide&nbsp;users&nbsp;with&nbsp;a&nbsp;complete end-to-end&nbsp;medical&nbsp;care solution, including offline lab tests and specialist consultations&nbsp;referrals as required.&nbsp;&nbsp;&nbsp;Melvin Vu, Regional CEO of Good Doctor Technology, said, “As we continue to invest and grow our business, we&nbsp;recognise&nbsp;the value of pioneering the development of innovative yet thoughtfully designed in-app features, built to make a meaningful difference in the&nbsp;all&nbsp;lives of the people we serve. By taking a data-driven approach to our insights gathering processes, we look forward to developing more user-backed health solutions that cater to their specific needs. Underpinning our growth plans,&nbsp;our regional headquarters (RHQ)&nbsp;will continue to be a strategic innovation and knowledge hub where new digital health features and test-bed initiatives will be spearheaded and deployed in the countries we serve.”&nbsp;&nbsp;“I hope to see an increased willingness of all&nbsp;public and private&nbsp;stakeholders to embrace digital health technologies and benefit from its advantages&nbsp;in long term health management. Thailand needs a more rapid and nationwide adoption of telemedicine solutions for general health and wellness management instead of only treating telemedicine services as a pandemic novelty.&nbsp;By&nbsp;working with various industry players across the healthcare ecosystem from government policy makers to healthcare payers, I expect that over the next year we will see both healthcare providers and patients increase their digital engagement, as well as their level of comfort and confidence in virtual consultations”, said&nbsp;Dr.&nbsp;Sudihichai&nbsp;Chokekijchai, Head of Medical&nbsp;of&nbsp;Good Doctor Technology Thailand.&nbsp;&nbsp;&nbsp;GDTT has already been able to contribute to making healthcare more accessible by rapidly developing its service capacity — within the first year of launching operations in Thailand, the company successfully built their first physical clinic in SEA, located at the heart of Bangkok city with an in-house medical team to conduct provide consistent, high-quality care for patients online and offline. Over the year, the size of the operations has grown by 400%, and the network of pharmacies across the country has reached&nbsp;more than&nbsp;350&nbsp;merchants&nbsp;across&nbsp;40&nbsp;provinces, with&nbsp;aims&nbsp;to&nbsp;further&nbsp;expand&nbsp;the network by&nbsp;doubling&nbsp;the&nbsp;number&nbsp;of new&nbsp;merchants&nbsp;in the new&nbsp;year.&nbsp;This rapid operational scale-up enabled the clinic to guarantee that patients can connect with doctors for a teleconsultation within 60 seconds without any prior appointment booking requirements and receive a diagnosis and recommended treatment plan within 15 minutes. At the same time,&nbsp;a large and continuously expanding network of pharmacies across the country allows GDTT to deliver medication within&nbsp;one&nbsp;hour.&nbsp;With these capabilities in place, GDTT has&nbsp;already&nbsp;grown&nbsp;its corporate&nbsp;member&nbsp;base by&nbsp;270 times,&nbsp;while&nbsp;their team of in-house medical staff served the largest number of COVID-19 patients in the&nbsp;Pathum&nbsp;Wan district as part of the NHSO Home Isolation (HI)&nbsp;Programme, of which&nbsp;approximately&nbsp;every&nbsp;1 in 5&nbsp;served&nbsp;were&nbsp;from patient&nbsp;referrals.&nbsp;&nbsp;--- END ---&nbsp;&nbsp;About Good Doctor Technology Thailand (GDTT)&nbsp;&nbsp;Good Doctor Technology Thailand (GDTT) is a subsidiary company of a regional technology-backed and digital-first healthcare service provider, Good Doctor Technology (GDT). GDT is a joint venture company between China’s leading one-stop healthcare services platform, Ping&nbsp;An&nbsp;Healthcare and Technology Company Limited and Grab Holdings&nbsp;Inc&nbsp;(“Grab”), the leading O2O platform in Southeast Asia, to deliver transformative online healthcare services. With the vision to provide “one family doctor for every family in&nbsp;South&nbsp;East&nbsp;Asia” and a mission to provide better access to affordable healthcare services for everyone,&nbsp;GDT was launched in 2018 with headquarters established&nbsp;in Singapore, before making its first debut in Indonesia the following year. Good Doctor Technology Thailand (GDTT) launched its operations in&nbsp;2021&nbsp;with a goal of&nbsp;unlocking&nbsp;digital healthcare opportunities in the Kingdom&nbsp;and was soon accepted into the National Health Security Office (NHSO) Home Isolation (HI)&nbsp;Programme&nbsp;as a virtual healthcare service provider for COVID-19 patients in August 2021.&nbsp;Apart from the NHSO HI&nbsp;Programme,&nbsp;the Good Doctor service is available to&nbsp;people in Thailand&nbsp;via B2B partnership arrangements.&nbsp;&nbsp;For more information, visit:&nbsp;<a href="https://www.gooddoctor.health/" rel="noopener noreferrer" target="_blank" style="color: rgb(0, 0, 0);">https://www.gooddoctor.health/</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <img src="https://static.gooddoctor.co.id/v1/tfs/T1K8CTBgY41RCvBVdK.jpg?1467690.5" alt="press release1.jpg">&nbsp;

Good Doctor Technology strengthens ecosystem partnerships to drive more innovation and growth for telehealth in Thailand 

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&nbsp;The IDI Research Group supports the "Innovative and Integrated Chronic Disease Management Services" pilot study as a new breakthrough in the telemedicine industry&nbsp;<ul><li class="ql-align-justify">Good Doctor Technology Indonesia (Good Doctor) is the first telemedicine company to spearhead a pilot study research within the framework of Prolanis services to encourage the use of telemedicine in the management of diabetes.</li><li class="ql-align-justify">The Indonesian Doctors Association (IDI) Research Group acknowledges the strategic role of telemedicine and encourages stakeholders to follow up this pilot study on a larger scale to establish evidence-based policies.</li><li class="ql-align-justify">The pilot study results outline how the use of teleconsultation can improve patient compliance, thereby contributing to a significant reduction in blood glucose levels over time.</li></ul>&nbsp;Jakarta, 15 December 2021 - Currently, Indonesia faces problems handling the Chronic Disease Service Program, such as type-2 diabetes. Data from the International Diabetes Federation (IDF) in 2021 shows that the number of diabetic patients in Indonesia in 2021 has reached 19.47 million people. This figure puts Indonesia in the fifth position in the world for the number of people with diabetes. This means that sufficient health capacity is needed for the community. Meanwhile, based on the 2020 Ministry of Health Research data, Indonesia currently only has around 321.544 hospital beds to serve approximately 270 million people. This translates to about 1.2 hospital beds per 1.000 residents. Similarly, the ratio of doctors to population is only 0.38 doctors per 1.000 population. Under these conditions, there is an excellent opportunity for health application providers to expand services for chronic disease patients by not only focusing on treatment but also on prevention aspects. As a technology-based integrated health service provider, in close collaboration with IDI Research Group, Good Doctor Technology Indonesia (Good Doctor) took the initiative to pioneer a pilot study within the framework of the Prolanis sketch. This pilot study is expected to encourage telemedicine in the treatment of chronic diseases with comprehensive regulatory support. Head of Medical PT Good Doctor Technology Indonesia, dr. Adhiatma Gunawan, stated, "This pilot study which focuses on chronic disease management demonstrates Good Doctor's commitment to continuously encourage sustainable synergies between telemedicine services and healthcare policy decision makers. By highlighting the role telemedicine and digital health services can play in managing chronic diseases continuously, we hope to support the reduction of BPJS chronic care costs in the long term, when people with chronic diseases are properly cared for. Through this initiative, we hope to continue working with stakeholders to expand this pilot study on a larger scale." The pilot study has two phases, the first begins with a Focus Group Discussion (FGD) in December 2020, and then the second phase continues with grouping in January to June 2021. It is carried out in several clinics in the Bekasi and Depok areas with participants ranging from 24 years to 79 years. In this pilot study, Good Doctor collaborated with BPJS offline clinics to measure the effectiveness of teleconsultation in monitoring the blood glucose of diabetic patients at BPJS clinics. The support includes regular automatic reminders/notifications, regular contact/follow-up, online consultations, and curated educational information. Within the three month duration of the pilot study, patients received reminders from Good Doctor’s telehealth platform to check and measure their blood glucose. The results of this study indicate differences between patients who use telemedicine and those who do not, in which patient compliance with telemedicine services contributed significantly to a decrease in blood glucose levels. Through this study, it suggests that the use of teleconsultation is considered to increase patient compliance which suggests that there are opportunities for digital health services to be leveraged to support long-term management of chronic diseases effectively. Chairman of the Executive Board of Indonesian Doctors Association (IDI), dr. Daeng M. Faqih, SH, MH, said, “IDI through its research group always encourages collaboration from all parties to provide better services to patients. For this reason, we appreciate the initiative of Good Doctor Technology Indonesia for&nbsp;the&nbsp;pilot study “Integrated and Innovative Chronic Disease Management Services”. Through the results of this pilot study, we can see the strategic importance of telemedicine's role in long term health management, especially for those living with chronic diseases such as diabetes. Given the promising results shown in this research we encourage telemedicine to receive support in the form of comprehensive regulation, especially in the treatment of chronic diseases.” Furthermore, the collaboration with the IDI Research Group in the "Integrated and Innovative Chronic Disease Management Services" program is part of Good Doctor's commitment to providing quality and affordable health services. Good Doctors always strive to meet the health needs of the Indonesian people. The active role of Good Doctor is increasingly in demand by users, especially amid the pandemic where there is an increase in the number of medical consultations by up to 700% and a growing number of active users up to six times. Departing from the ambition to realize 'one Doctor for every family in Indonesia', Good Doctor application users in Indonesia have reached more than 13 million users, with services covering more than 100 cities throughout Indonesia. This broad coverage was built in less than two years since the Good Doctor application was first launched in Indonesia and now has partnered with more than 4.000 hospitals, clinics, pharmacies, and health laboratories throughout Indonesia. Good Doctor believes that health services supported by technology will create broader and easier access for the community. ﻿ ***&nbsp;About Good Doctor Technology Indonesia (Good Doctor)Good Doctor Technology Indonesia (Good Doctor) is a technology-based integrated health service provider with the vision of 'One Doctor for Every Family in Indonesia'. Good Doctor collaborates with Grab to provide an integrated telemedicine service, namely GrabHealth powered by Good Doctor, with a mission to provide access to quality health services for users in Indonesia. Supported by more than 6.000 registered doctors and 4.000 trusted pharmacies, hospitals, and official health laboratories in more than 100 cities in Indonesia, Good Doctor is ready to answer public health needs. Good Doctor is the official partner of the Ministry of Health, the Ministry of Communication and Information, and the National Disaster Mitigation Agency (BNPB) to accelerate the handling of the COVID-19 pandemic in Indonesia since March 2020. After successfully partnering with Grab Indonesia in providing healthcare solutions, Good Doctor launched its application in March 2021 as a form of continuous commitment to advancing application-based health services and building a digital ecosystem in the health sector. Good Doctor services provide a complete 24/7 healthcare solution through the Medical Consulting feature, an e-commerce service for Medicines and Health Products for purchasing and delivery partners with more than 4.000 pharmacies, hospitals, and official health laboratories, and Health Articles, content about health, tips, and lifestyle curated by a team of doctors. As a leading online healthcare provider platform, Good Doctor has thousands of medical specialists on its platform with more than 26 departments of different clinical specialties and thousands of general practitioners.&nbsp;Good Doctor has also launched the Good Doctor application which can be downloaded for free on Google PlayStore and iOS App Store. Visit us at<a href="http://www.gooddoctor.co.id/" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(0, 0, 0);"> www.gooddoctor.co.id</a>. <img src="https://static.gooddoctor.co.id/v1/tfs/T1q4CTBm_b1RCvBVdK.png?2716236.099999994" alt="Photo-Session-2"> <img src="https://static.gooddoctor.co.id/v1/tfs/T1f8CTBCYy1RCvBVdK.png?3677716.099999994" alt="Photo-Session-1.png">

Indonesian Medical Association Research Group Endorses Good Doctor's First Pilot Study on the Impact of Telemedicine Services in Chronic Disease Management

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<ul><li class="ql-align-justify">Over the past 2 years, GDT’s regional operations has been a strategic business head in building in-country centre of excellence clinical operations in Indonesia and Thailand powered by locally assembled medical teams, to deliver high quality teleconsults and medical care services</li><li class="ql-align-justify">With a strengthened regional headquarters in Singapore, GDT plans to double down on building its capabilities in research and development (R&amp;D) - an instrumental step in driving continued business successes across all their operations&nbsp;</li></ul> SINGAPORE, 17 December 2021 - Regional health tech company, Good Doctor Technology, has announced their commitment to strengthening their regional headquarters based in Singapore in response to growing industry demands for long-term health management solutions accelerated by the rapid adoption of digital health solutions during the COVID-19 pandemic. By instilling a centre of excellence, innovation and knowledge hub approach out of Singapore, GDT aims to cultivate best industry practices and bring tried-and-tested approaches from their parent companies and implement them in all SEA countries they serve. To achieve this, GDT will double down on its R&amp;D capabilities by increasing their headcount resources by 50% over the next 3 years and attract passionate talents with cross-industry experiences beyond the healthcare and technology sectors. By growing its regional resources, GDT aims to re-imagine the future of healthcare in SEA by championing digital-first approaches to address underlying accessibility gaps in primary healthcare services which exist across the region.&nbsp; Apart from increasing resources, GDT also seeks to foster deeper relationships with Singapore’s leading research and education institutions to shift perceptions about the impact of digital healthcare services in managing accessibility gaps in primary healthcare across SEA. With these objectives in place, the regional hub looks forward to increasing their thought leadership in digital health interventions while remaining as their strategic business head operations which focuses on driving continued corporate successes in Indonesia and Thailand and other Southeast Asian countries in the near future.&nbsp; With a mission to provide “one doctor for every family in Southeast Asia”, GDT recognises the urgency to democratise the access of doctors by unlocking the advances of digital health technologies which puts users back in the driver seat in managing their health in the long term. To champion these perspectives, GDT’s regional HQ will be spearheading various digital health research initiatives which will underpin their in-app product enhancement initiatives. By taking a data-driven approach to building upgraded features and solutions, GDT aims to encourage users to stay proactive about their overall health management and ultimately hopes to shift mindsets and behaviours to encourage more to prioritise health and wellness ambitions. In order to integrate digital health tools into people's daily lives, GDT hopes to build the next generation of healthy nations across SEA. Being strategically situated in Singapore, with strong government advocacies around incorporating smart healthcare management capabilities to strengthen the overall health of the population, GDT also wishes to tap on the nation’s well established position within the medtech industry to gain a vantage point of the future of healthcare innovation across the SEA region. Melvin Vu, Regional CEO of Good Doctor Technology, said, “As we continue to invest and grow our business, we recognise the value of pioneering the development of innovative yet thoughtfully designed in-app features, built to make a meaningful difference in the lives of the people we serve. By taking a data-driven approach to our insights gathering processes, we look forward to developing more user-backed health solutions that cater to their specific health needs. Underpinning our growth plans, the RHQ will continue to be a strategic innovation and knowledge hub where new digital health features and test-bed initiatives will be spearheaded and deployed in the countries we serve.” Building a re-imagined digital health ecosystem for Southeast Asia To continue shaping the future of telehealth in SEA, Good Doctor recognises the importance of collaborating with industry leaders to leverage their existing knowledge about the barriers and pain points to accessing healthcare within their populations. Through ongoing collaboration opportunities and strengthening of strategic partnerships, Good Doctor combines their technological capabilities with their partner’s access to population groups to deliver deeply integrated and well-conceptualised products that create high value services for their end users. By building products that address market feedback, Good Doctor applies their regional expertise in digital health to continuously drive forward-looking initiatives that foster the next level of digitalisation in various industries across SEA. By tapping on their fast-growing wealth of cross-country expertise in the region, Good Doctor continuously applies their learnings and experiences with the ultimate goal of revolutionizing healthcare delivery.&nbsp; Unlocking new opportunities for telemedicine and digital health in the new normal&nbsp; The COVID-19 situation highlighted the dual importance of optimising limited medical resources and also ensuring that patients had easy access to healthcare. At the peak of COVID-19 infection rates in Indonesia and Thailand, GDT successfully partnered with local governments and healthcare authorities to deliver telemedicine services and increased access to critical healthcare services for those in home-isolation. During this period, GDT saw six times growth of active users with 700% increase of COVID-19 related consults between 2020 and 2021 in Indonesia, and served the largest number of COVID-19 patients in one of the key business districts in the heart of Bangkok's city centre.&nbsp; Good Doctor also aims to integrate telemedicine and digital health services into people’s daily lives especially in areas of wellness and chronic disease management. SEA sees the most prevalent rates of chronic diseases due to sedentary lifestyles, which outstripes other geographies. In Indonesia, GDT spearheaded a pilot study with diabetic patients which unveiled the improvement of long term patient compliance with the use of telemedicine services. This telemedicine-led research was a first of its kind and was endorsed by the Indonesian Medical Association.&nbsp; “Through our ongoing experiences of working with various industry leaders across the healthcare ecosystem from government policy makers to healthcare payers and providers, we can continue unlocking new untapped opportunities for digital health technologies and demonstrate the benefits it can bring to a re-imagined healthcare ecosystem powered by smart health management tools and backed by data-rich insights. By prioritising R&amp;D, we hope to continue bringing new solutions to the industry that addresses the emerging healthcare needs of the region as more look to digital health services to support them in achieving their health and wellness ambitions ”, added Melvin Vu, Regional CEO of Good Doctor Technology.&nbsp; --- END --- About Good Doctor Technology (GDT) Established in December 2018, Good Doctor Technology (GDT) is a joint venture company between three Asian giants. It utilises the technology of the world’s largest telemedicine provider, Ping An Healthcare and Technology, formally known as Ping An Good Doctor (stock code: 01833.HK), taps on the distribution reach of Southeast’s Asia superapp Grab (Nasdaq: GRAB) and is backed by SoftBank’s Vision Fund. GDT currently has fully operating medical services in Indonesia, and more recently, Thailand, with a combined user base of over 13 million patients in the past two years across 100 cities in Indonesia and over 80 districts in Bangkok - making them one of the largest and fastest growing telehealth providers in the southeast asia region. Apart from launching the GrabHealth powered by Good Doctor service in Indonesia, GDT has also launched their own standalone digital health app, Good Doctor, in both countries. Users of the Good Doctor service can get connected to their team of more than 6,000 in-house doctors and health professionals within 60 seconds without prior appointment booking and receive their medication delivered to their doorstep within the hour after the doctor completes their diagnosis and treatment plan within 15 minutes. Good Doctor partners with a large network of leading pharmacies, network hospitals and other specialised clinics to assist with patient referrals and complete the health management journey for patients to get well again. GDT has established offices in Singapore, Indonesia and Thailand, pioneering telehealth solutions across the region.

Good Doctor Strengthens its Regional HQ in Singapore to Drive More Innovation and Growth for Telehealth Across SEA

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Good Doctor Technology Thailand served the largest number of COVID-19 patients in the&nbsp;Pathumwan&nbsp;District&nbsp;which&nbsp;demonstrates&nbsp;the efficiencies of telemedicine services during a pandemic&nbsp;&nbsp;&nbsp;Bangkok,&nbsp;November 3, 2021 —&nbsp;Good Doctor Technology Thailand (GDTT), a&nbsp;subsidiary of a&nbsp;regional health-tech company, Good Doctor Technology (GDT),&nbsp;with the vision of providing ‘One Doctor for One Family in SEA’, organised a&nbsp;panel discussion&nbsp;and&nbsp;an exclusive&nbsp;media&nbsp;tour&nbsp;at the GDT&nbsp;Clinic&nbsp;to demonstrate how&nbsp;a combination of physical and virtual healthcare services&nbsp;can&nbsp;help&nbsp;manage&nbsp;COVID-19 patients&nbsp;in home isolation. Through this education&nbsp;session, GDTT aims to increase&nbsp;general awareness of how their use of digital healthcare services can complement traditional healthcare services and increase the&nbsp;accessibility of doctors to patients in need.&nbsp;The&nbsp;clinic tour&nbsp;also included live demonstrations of the Good Doctor mobile application&nbsp;with detailed explanations of the end-to-end process&nbsp;undertaken by GDTT’s&nbsp;full time&nbsp;in-house medical team&nbsp;to&nbsp;monitor patient’s condition daily,&nbsp;organise&nbsp;medication&nbsp;or&nbsp;medical devices&nbsp;deliveries&nbsp;to&nbsp;their&nbsp;homes&nbsp;and&nbsp;facilitate referral&nbsp;cases&nbsp;to hospitals&nbsp;when&nbsp;required.&nbsp;To successfully&nbsp;deliver the right care at the right time virtually to COVID-19 patients&nbsp;outside the hospital setting,&nbsp;GDTT&nbsp;connects with&nbsp;network pharmacies&nbsp;across Bangkok city.&nbsp; As a digital-first healthcare provider, GDTT recognises the urgency to support national&nbsp;COVID-19 management&nbsp;efforts by leveraging on the capabilities of their&nbsp;existing digitally-backed healthcare&nbsp;technology platform.&nbsp;By&nbsp;increasing&nbsp;the accessibility of doctors to patients and&nbsp;delivering&nbsp;timely&nbsp;medical services&nbsp;at speed, GDTT&nbsp;aims to&nbsp;continue&nbsp;ensuring that every family in Thailand has access to a doctor,&nbsp;while&nbsp;supporting&nbsp;the adoption of virtual health services especially during the pandemic&nbsp;at the same time.&nbsp;Built to empower users with credible and trusted health information which are fully customised for Thai users, the Good Doctor app provides telemedicine services, offers exclusive discounts on health and wellness products and includes a library of health articles written and curated by their in-house medical team. The Good Doctor app is powered by cutting-edge technologies that have been proven to address accessibility gaps of healthcare services in other Asian countries such as Indonesia and China. With its clinical automation systems in place, patients will get connected to a live chat conversation with their in-house doctors within 60 seconds without prior appointment booking, and receive a diagnosis&nbsp;with&nbsp;recommended treatment plans&nbsp;within 15 minutes. GDTT established&nbsp;their licensed&nbsp;physical clinic&nbsp;with&nbsp;their full-time doctors available for patient consultation when required, and&nbsp;received&nbsp;their telemedicine license&nbsp;issued by the Thailand Ministry of Public Health.&nbsp;Since&nbsp;launching their services in Thailand, the&nbsp;tech-enabled company has&nbsp;been&nbsp;focused on strengthening their local capabilities to harness the benefits of new technologies and latest innovations that have proven to successfully close accessibility and affordability gaps in other Asian countries. Providing a&nbsp;region-wide&nbsp;perspective on the opportunities for telemedicine presented by COVID-19&nbsp;during the panel discussion,&nbsp;Melvin Vu, Regional CEO of Good Doctor Technology,&nbsp;said&nbsp;“the pandemic has&nbsp;accelerated the use of&nbsp;telemedicine services as&nbsp;patients&nbsp;and doctors&nbsp;increasingly&nbsp;rely on virtual care platforms to provide&nbsp;medical services&nbsp;outside traditional healthcare facilities. With&nbsp;better&nbsp;attitudes and perceptions of telehealth services,&nbsp;we will continue increasing the access of our service to more people&nbsp;so that&nbsp;they&nbsp;can&nbsp;harness the full benefits of&nbsp;telemedicine services&nbsp;especially&nbsp;for&nbsp;long term health&nbsp;management purposes.&nbsp;With&nbsp;digital healthcare&nbsp;well placed to outlast the&nbsp;pandemic,&nbsp;we are committed to growing&nbsp;our services and introducing&nbsp;new&nbsp;in-app features that will benefit more people in Thailand.”&nbsp;&nbsp; Echoing the benefits of telemedicine beyond a pandemic outbreak situation,&nbsp;Dr.&nbsp;Sudhichai&nbsp;Chokekijchai, Head of Medical at Good Doctor Technology (Thailand) Ltd.,&nbsp;shared his views of how telemedicine&nbsp;can help improve&nbsp;primary care management&nbsp;and&nbsp;complement the&nbsp;existing&nbsp;healthcare ecosystem in Thailand. “Telemedicine can help transform how people in Thailand access medical services. We understand many people delay seeking medical care due to long transportation times, long waiting times and crowds at traditional healthcare facilities. These barriers to accessing healthcare services often result&nbsp;with patients self-diagnosing based&nbsp;on&nbsp;the symptoms they are expressing,&nbsp;which can be dangerous especially during COVID-19. With the availability of our user-friendly&nbsp;digital health services in Thailand, people no longer have to self-navigate and wait till they&nbsp;fall&nbsp;sick before consulting with a doctor.”&nbsp;&nbsp; On the 25th&nbsp;August 2021, GDTT was accepted by&nbsp;the&nbsp;National Health Security Office (NHSO)&nbsp;to join the Home Isolation&nbsp;(HI)&nbsp;programme as a virtual healthcare service provider for asymptomatic COVID-19 patients and those experiencing mild symptoms.&nbsp;One of the first few users&nbsp;of the Good Doctor service&nbsp;under the NHSO HI Programme&nbsp;shared her experiences&nbsp;of receiving&nbsp;virtual healthcare services&nbsp;for the first time&nbsp;and commented on how seamless the&nbsp;process of teleconsultation and medication delivery was.&nbsp;&nbsp;“At first,&nbsp;I assumed it will be difficult to use the Good Doctor&nbsp;mobile application, but the Good Doctor team took&nbsp;very good care of me. I received my virtual consultation promptly every time I felt worried about my symptoms. The medicine and medical equipment were also delivered within 1 hour which is super impressive.” shared&nbsp;Ms&nbsp;Suchada.&nbsp;&nbsp;Under the telemedicine license from the Ministry of Public Health, GDTT&nbsp;plans to continue bringing affordable, accessible and highly integrated medical capabilities, including the implementation of standardised clinical pathways and medical triage automation to conduct effective text-based teleconsultations. With the unique online-to-offline (O2O) patient care model, users can now follow up with a physical consultation at the clinic, should they require additional medical support after their teleconsultation. The O2O model will also give patients the option to physically visit the same doctor they consulted with virtually, for added consistency and comfort. By taking a holistic approach in caring for patients throughout their sick and wellness journey, GDT aims to bridge existing healthcare accessibility gaps in Thailand. By working closely with local industry players such as governments, hospitals, doctors’ associations and other key stakeholders, GDTT aims to continue doing their part in shaping the future of digital health in Thailand.###&nbsp;&nbsp;Good Doctor Technology Thailand (GDTT) is a subsidiary company of a regional technology-backed and digital-first healthcare service provider, Good Doctor Technology (GDT). GDT is a joint venture company between China’s leading one-stop healthcare services platform, Ping&nbsp;An&nbsp;Healthcare and Technology Company Limited and Grab Holdings&nbsp;Inc&nbsp;(“Grab”), the leading O2O platform in Southeast Asia, to deliver transformative online healthcare services. With the vision to provide “one family doctor for every family in South East Asia” and a mission to provide better access to affordable healthcare services for everyone, GDT&nbsp;was established&nbsp;2018&nbsp;with&nbsp;headquarters in Singapore, before making its first debut in Indonesia the following year. Good Doctor Technology Thailand (GDTT) launched its operations in 2021 with a goal of unlocking&nbsp;digital healthcare opportunities in the Kingdom, starting with B2B&nbsp;corporate&nbsp;partnerships&nbsp;arrangements&nbsp;to support the management of employees’ health.&nbsp;For more information, visit:&nbsp;<a href="https://www.gooddoctor.health/" rel="noopener noreferrer" target="_blank" style="color: rgb(5, 99, 193);">https://www.gooddoctor.health/</a>&nbsp;&nbsp;&nbsp;

Good Doctor Technology Unveils How Telemedicine Supports COVID-19 Patients in Thailand

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An important milestone in recognising how telehealth can support COVID-19 patients throughout their 14 day home isolation (HI) programme&nbsp; ﻿Bangkok, October&nbsp;19, 2021&nbsp;– Good Doctor Technology Thailand (GDTT), a subsidiary of a regional health-tech company with the vision of providing ‘One Doctor for One Family in SEA’, was visited by key representatives from the National Health Security Office (NHSO), to witness first-hand operations and processes undertaken behind the scenes by GDTT’s medical team in managing COVID-19 patients throughout the 14 day home isolation (HI) programme.&nbsp;Among the distinguished guests from NHSO (from left to right) were Mr.&nbsp;Supreecha&nbsp;Krobbuaban, NHSO, District 13, Bangkok, Mrs.&nbsp;Piyarat&nbsp;Wongsrisaloaw, NHSO, District 13, Bangkok, Dr.&nbsp;Montree&nbsp;Jeerathaweesuk, representative of the Warm Community clinic, Clinical Prof. Dr.&nbsp;Srisuphalak&nbsp;Singalavanij, representative of The Royal College of&nbsp;Paediatricians&nbsp;of Thailand, Dr.&nbsp;Wirat&nbsp;Aungpoolsawat&nbsp;(3rd from right), Director of NHSO, District 13, Bangkok, Mrs.&nbsp;Hattaya&nbsp;Thanjarun, representative of The Medical Technology Council and Miss&nbsp;Noramon&nbsp;Kaewkalong, NHSO, District 13, Bangkok. They joined Dr.&nbsp;Sudhichai&nbsp;Chokekijchai, Head of Medical at Good Doctor Technology (Thailand) Ltd. (5th from left) along with other distinguished guests from NHSO including&nbsp;Assoc. Prof. Lt. General Dr.&nbsp;Wichai&nbsp;Prayoonwiwat&nbsp;representative of The Royal College of Physicians of Thailand&nbsp;and General Dr.&nbsp;Prajak&nbsp;Boonjitpimol.&nbsp;During the GDT clinic visitation, a live app demonstration session, a tour of the premises of the clinic and an in-depth showcase of GDTT’s medical team tech-driven capabilities were organized to share how the digital-first healthcare provider uses the technology to support COVID-19 patients on their journey to recovery at every possible touchpoint, from continuous virtual symptoms monitoring to hospital referrals. By leveraging on the capabilities of digital health technologies, GDTT has served the largest number of COVID-19 patients in Pathum Wan District, and substantially contributed to increasing the accessibility of care and medication to those who require guided medical support. This major contribution to fighting the coronavirus pandemic was one of the main reasons for NHSO decision to visit the GDTT clinic and see how GDTT uses telemedicine to effectively support patients during their greatest time of need. The quality of GDTT’s telemedicine and&nbsp;holistic&nbsp;care has been confirmed by many patients across various age groups who shared their testimonials of how timely and beneficial the Good Doctor service was for them.&nbsp;&nbsp;&nbsp;&nbsp;In August 2021, GDTT was accepted by NHSO to join the Home Isolation programme as a&nbsp;virtual&nbsp;healthcare service provider for asymptomatic COVID-19 patients and those experiencing mild symptoms. The program, which is a part of COVID-19 mitigation strategy developed by the NHSO, was launched in order to handle the shortage of hospitals beds and influx of patients at health facilities caused by the new cases. Soon after joining the Home Isolation programme, GDTT partnered with Grab Thailand to distribute daily food vouchers for home isolated patients to select three meals a day of their choice during the&nbsp;14 day&nbsp;period, to improve the virtual experience for patients under their care.&nbsp;&nbsp;

Good Doctor Technology Thailand Clinic Hosts Key Representatives from National Health Security Office  

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<ul><li>NHSO approves Good Doctor Technology Thailand (GDTT) medical clinic to provide access to care and medicine for asymptomatic COVID-19 patients and those experiencing mild symptoms</li><li>As a virtual medical provider, GDTT will increase healthcare access to NHSO patients by delivering telemedicine and medication delivery through the Good Doctor app&nbsp;and GrabExpress.&nbsp;</li><li>COVID-19 NHSO patients can order a meal through GrabFood on Grab application by using vouchers sponsored by NSHO.&nbsp;</li></ul>Bangkok, September 20, 2021 – Good Doctor Technology Thailand (GDTT), a subsidiary of a regional health-tech company with the vision of providing ‘One Doctor for One Family in SEA’, and Grab Thailand jointly announced their commitment to provide medical services and food deliveries to patients in home isolation. Together, GDTT and Grab Thailand aim to leverage on their existing tech-enabled digital capabilities and readily available in-app services to cater to the medical and food order requirements for patients who are unable to leave their premises.&nbsp;Through the GDTT and Grab Thailand partnership, patients in self-isolation will now have virtual access to key services during their 14-day period of isolation. Once patients are instructed to place themselves in self-isolation and begin their 14-day programme, they can seek medical support through the Good Doctor app and redeem a 300THB GrabFood voucher code through the Grab application daily.&nbsp;Both services provided by GDTT and Grab are fully supported by NHSO.&nbsp;Recently, GDTT received their official acceptance by the National Health Security Office (NHSO), to be an authorised care service provider for asymptomatic COVID-19 patients and those experiencing mild symptoms during home-isolation. By delivering timely healthcare services remotely through their readily available digital health mobile application, GDTT aims to increase the accessibility of care and medication to those who require guided medical support. This move is part of a newly implemented COVID-19 mitigation strategy developed by the NHSO, the body which manages universal coverage in Thailand under the management of MoPH (Ministry of Public Health), to handle the shortage of hospitals beds&nbsp;and influx of patients at health facilities caused by the rise of new cases daily.&nbsp;How telemedicine can help reduce the burden of overstretched healthcare resources during COVID-19As the Kingdom of Thailand continues to battle the spread of COVID-19 infections, GDTT recognised the urgency to support national efforts with patient care management by leveraging on the capabilities of their existing digitally-backed healthcare technology platform. By increasing the accessibility of healthcare services to those in home isolation, GDTT aims to play its part in ensuring that every family in Thailand has access to a family doctor and support the adoption of virtual health services especially during a pandemic. Built to empower users with credible and trusted health information which are fully customised for Thai users, the Good Doctor app provides telemedicine services, offer exclusive discounts to health and wellness products and includes a library of health articles written and curated by their in-house medical team. The Good Doctor app is powered by cutting edge technologies that has proven to address accessibility gaps of healthcare services in other Asian countries such as Indonesia and China. With its clinical automation systems in place, patients will get connected to a live chat conversation with their in-house doctors within 60 seconds without prior appointment booking and receive a diagnosis and recommended treatment plan within 15 minutes.Dr. Sudihichai Chokekijchai, Head of Medical Team, Good Doctor Technology Thailand, explained: “Through telemedicine and virtual care, we can deliver the right care to those in home isolation setting at the right time by ensuring that patients are managing their health as best as possible. It is important that these patients are well guided during this period of time so that their condition is properly managed. Ultimately, we hope to decrease the risk of condition deterioration and keep them out of the tertiary setting as much as possible. By increasing the adoption of telemedicine services in Thailand, therein lies the opportunity to improve effective primary care management in the long term.”&nbsp;With the newly expanded reimbursement programs to private healthcare facilities by MoPH, there are two patient management pathways which are supported by GDTT:<ul><li class="ql-align-justify">Testing via ATK (Antigen Test Kits), to scale testing through and beyond official RT-PCR means and manage risks through more widespread testing, and</li><li class="ql-align-justify">Primary care for home isolation patients, to manage primary care needs of those diagnosed with Covid-19 and treat symptomatic patients.&nbsp;</li></ul>Patients can consult with doctors who will then prescribe them with an Antigen Test Kit if deemed necessary. If results are negative, the patient will still be guided on the appropriate self-monitoring steps of their vital signs; if results are positive, patients are then migrated onto the Good Doctor Technology primary care flow. Patients who require home isolation must then register themselves with the NHSO before beginning their period of isolation, at which point they are able to receive additional healthcare services, medicine deliveries and regular virtual follow-up consultations with GDTT’s in-house medical team.&nbsp;Apart from delivery virtual consultations, GDTT also handles symptomatic patient cases with medication delivery for a period of 14 days whilst the patient is self-isolating. This includes free and ongoing consultations with their doctor, prescribed medication with free delivery, Covid-19 drugs approved as therapeutics in its treatment, and medical devices such as self-testing kits.&nbsp;Melvin Vu, Regional CEO of Good Doctor Technology, adds: Scalability is an important factor we had to take into consideration in order to assess the level of effectiveness our virtual services will have in supporting NHSO’s home isolation programme. With our unique telemedicine operating model which has the capacity to connect our doctors to patients promptly, we are ready to serve the fast-growing number of patients who urgently require access to local doctors at their fingertips during the 14-day isolation period. As our robust pharmacy and logistics network coverage spans across the entire Bangkok city, we can handle more patient cases and manage medical delivery operations with ease due to the technology infrastructure and automation augmentation capabilities which sits at the core of our digital health service.”Alejandro Osorio, Country Head of Grab Thailand said, “Grab Thailand continues to look for new ways to leverage our platform to launch critical services that can help mitigate the impacts of COVID on our community. The partnership with Good Doctor Technology Thailand and NHSO will help COVID-19 patients access medication and food through GrabFood and GrabExpress service, with the highest safety standards that Grab encourages delivery-partners to comply with various safety measures according to the guidelines of the Department of Health, Ministry of Public Health such as contactless delivery. We are excited to leverage this partnership to help those who have been affected during this time, to fight this COVID-19 crisis together.”This service has been available from 1 September 2021. For patients assigned to Good Doctor Technology Thailand by NHSO, they will be contacted by the Good Doctor team through their official GDTT Line Account, @gdtt, or via a phone call to start receiving digital healthcare services during the 14-day isolation period. NHSO patients can redeem GrabFood vouchers daily within the Grab application.&nbsp;&nbsp;<img src="https://static.gooddoctor.co.id/v1/tfs/T1.4YTBQEj1RCvBVdK.jpg" alt="GrabExpress Delivery ">About Good Doctor Technology Thailand (GDTT)Good Doctor Technology Thailand (GDTT) is a subsidiary company of a regional technology-backed and digital-first healthcare service provider, Good Doctor Technology (GDT). GDT is a joint venture company between China’s leading one-stop healthcare services platform, Ping An Healthcare and Technology Company Limited and Grab Holdings Inc (“Grab”), the leading O2O platform in Southeast Asia, to deliver transformative online healthcare services. With the vision to provide “one family doctor for every family in South East Asia” and a mission to provide better access to affordable healthcare services for everyone, GDT launched in 2018 and established their headquarters in Singapore, before making its first debut in Indonesia the following year. Good Doctor Technology Thailand (GDTT) launched its physical operations and virtual healthcare services in 2021, with a goal of untapping digital healthcare opportunities in the Kingdom. For more information, visit: <a href="https://www.gooddoctor.health/" rel="noopener noreferrer" target="_blank" style="color: rgb(5, 99, 193);">https://www.gooddoctor.health/</a>&nbsp;&nbsp;&nbsp;About Grab Thailand&nbsp;Grab is the leading super app platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over nine million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries. For more information, see: <a href="http://www.grab.com/" rel="noopener noreferrer" target="_blank" style="color: rgb(17, 85, 204);">http://www.grab.com</a>

Good Doctor Technology Thailand and Grab Thailand join forces to increase access of essential services to NHSO patients in home isolation

Good Doctor Technology Thailand and Grab Thailand join forces

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<ul><li class="ql-align-justify">As the spread of COVID-19 intensifies, Indonesians are demanding for more mental and physical well-being health-tech solutions to stay healthy</li><li class="ql-align-justify">Long-term partner, AXA Financial Indonesia (AFI), has the rolled out the digital health services to their employees and customers and extended it further to employees of all AXA entities in Indonesia </li><li class="ql-align-justify">Good Doctor Technology Indonesia aims to collaborate with more industry players to provide customized in-app health programs to fulfil the healthcare management needs of their corporate partners</li></ul> Jakarta, 1 September 2021 - To promote a proactive and holistic approach to overall healthcare management in Indonesia, Good Doctor Technology Indonesia (“Good Doctor”) is collaborating with like-minded industry leaders such as AXA Financial Indonesia (AFI) to adopt their digitally-backed health and wellness tools. As COVID-19 infections continue to spread across the country, Good Doctor recognises the urgency for Indonesians to prioritize their health by taking preventative and proactive healthcare management steps to stay healthy. By customising existing in-app digital health tools to support the health priorities of corporates while increasing the relevance of digital health services among Indonesians, Good Doctor aims to continue its mission of providing 1 doctor for every family in Indonesia. Called “Super Warrior”, Good Doctor’s wellness management features covers a wide-range of physical and mental self-help tools, which is designed to empower users who require additional support to get well and stay well. These solutions include online doctor consultations and treatments in the areas of physical health such as diabetes, cardiovascular disease and pollution-caused health issues, musculoskeletal disorder, tobacco and alcohol addiction and obesity; and mental health management related to stress, depression, sleep disorders, lack of self-confidence, and anxiety. With remote working arrangements in place to lessen the spread of COVID-19 infections at the workplace, the urgency to prioritise the importance of managing employee’s mental wellbeing increases among organisations as they determine how best to optimise the health of their workers <a href="about:blank" rel="noopener noreferrer" target="_blank">[1]</a>. By combining these tools with specialised health programmes and tailoring their approach, Good Doctor intends to collaborate with more corporations across various sectors to equip them with best-in-class health technology and facilitate smart management of their employee’s health and wellness status. Through these corporate collaborations, Good Doctor looks forward to playing their role in supporting the successful re-opening of the local economy by strengthening the most valuable asset of all companies - their employees. With Good Doctor and AFI leveraging on their shared vision of tapping on digital health technologies to advance the care management of the entire AXA’s population, the wellbeing programme has been made available to all AXA employees in Indonesia.&nbsp;Specifically for employees of AXA in Indonesia, the Good Doctor digital health services was designed as a one-stop solution to meet their entire Employee Assistance Program (EAP) needs. AXA employees will also be entitled to get Priority Services for essential health services such as vaccination registration, medical check-ups, and other wellness needs as part of the Good Doctor Super Warrior Wellbeing Program. To further protect employees’ wellbeing and support the government’s efforts in curbing the further spread of COVID-19, Good Doctor also ran a vaccination program for AXA’s corporate beneficiaries which consisted of employees, their families, and sales force network, as part of the wellness programme. With dozens of vaccination programs in multiple cities reaching more than 200 thousand vaccine recipients under its belt, Good Doctor provided access to their pre-vaccination screening and registration features which minimizes crowd and on-site rejections at vaccination sites by 40%. Enabled by Good Doctor’s technology-driven capabilities, more than 1,900 assigned recipients across all constituents under AXA in Indonesia were successfully inoculated. Post-vaccination, these recipients were also given vaccination-related medical support in the form of access to free consultations with Good Doctor’s team of medical doctors.&nbsp; Managing Director of Good Doctor Technology Indonesia, Danu Wicaksana, said: “We believe that by putting a digital-first health solution in the hands of many, we can supercharge their lives and encourage more Indonesians to become “super warriors” who are committed to prioritising their health by taking proactive steps in caring for themselves holistically. We are already seeing an uptake rate of more than 60% of AXA’s total user group, with over 1000 teleconsultions delivered by our doctors. By collaborating with like-minded corporations who understand the health needs of their user groups best, we are excited by the opportunities of creating greater impact to more, by tailoring our health programmes to meet their needs accordingly.” As part of AFI’s Payor to Partner strategy, AFI has collaborated with long-term partner, Good Doctor, to jointly realize their ambition to support the holistic wellness management for Indonesians – an initiative which aligns with AXA’s overall vision to empower people to have a better life through acts of human progression by protecting what matters. Through this collaboration, AFI seeks to provide additional value to their employees and customers by providing digital health services that are very relevant to current conditions. AFI is committed to always be a relevant partner to their customers in any condition in all stages of life as part of payor to partner strategy. Together with Good Doctor, AFI has rolled out a series of educational initiatives and user activation campaigns to increase the adoption of smart health management tools especially as COVID-19 outbreak continues to spread nationwide. With access to Good Doctor’s health management tools, AFI’s customers will now have access to an additional source of medically-backed health portal which supplements their existing policy coverage such as free teleconsultation with general practitioner and thematic program promotion that relevant with customer needs. As first corporate adopters of Good Doctor’s digital healthcare management tools, these customised health programmes will enable corporations like AXA Financial Indonesia to manage the health and wellness of their employees and wider networks including their customer, to smartly maximize the capabilities of technology-driven healthcare solutions. President Director of AXA Financial Indonesia, Niharika Yadav, said: “At AXA, we are committed to promoting good health and well-being of our employees and customers alike, and believe that taking a preventative approach to healthcare management will be much more sustainable in the long term. Powered by Good Doctor’s digital health capabilities and the ongoing technology driven innovations we are able to provide comprehensive medical and well-being services to our employees and customers.&nbsp;This is a further proof point of the&nbsp;implementation of the company's purpose to act for human Progress by protecting what matters. With the existing total combined user base of 3 thousand, we look forward to supporting more Indonesians in taking active steps to care for themselves with smart technologies by embedding teleconsultation and digital health in our proposition” As the backend technology operator of the entire AXA Wellbeing Programme, Good Doctor teams will share user data-backed insights and user behaviour analysis of the user base of corporates, which will enable them to develop a deeper understanding of their users’ health status. By adopting a data-led approach to health management, Good Doctor can customize its solutions to meet the needs of its corporate partners, and constantly update the programmes to ensure that the users get access to the timely and relevant health and wellness features at their fingertips. <a href="about:blank" rel="noopener noreferrer" target="_blank">[1]</a> Oakman, J., Kinsman, N., Stuckey, R. et al. A rapid review of mental and physical health effects of working at home: how do we optimise health?. BMC Public Health 20, 1825 (2020). <a href="https://doi.org/10.1186/s12889-020-09875-z" rel="noopener noreferrer" target="_blank" style="color: rgb(17, 85, 204);">https://doi.org/10.1186/s12889-020-09875-z</a>

Good Doctor collaborates with AXA Financial Indonesia to drive greater adoption of digital-first health and wellness tools among Indonesians as COVID-19 outbreak escalates

Good Doctor collaborates with AXA Financial Indonesia 

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August&nbsp;25, 2021&nbsp;–&nbsp;Good Doctor Technology&nbsp;Thailand&nbsp;(GDTT), a&nbsp;subsidiary of a&nbsp;regional health-tech company with the vision of providing ‘One Doctor for One Family in SEA’,&nbsp;announces that they have&nbsp;received&nbsp;their&nbsp;official&nbsp;acceptance&nbsp;by the National Health Security Office (NHSO), to be an authorised care service provider for asymptomatic&nbsp;COVID-19 patients and those experiencing mild symptoms during home-isolation.&nbsp;By delivering timely&nbsp;healthcare services remotely through their&nbsp;readily available&nbsp;digital health&nbsp;mobile application,&nbsp;GDTT aims&nbsp;to&nbsp;increase the accessibility&nbsp;of care and medication to those who&nbsp;require guided medical support. This move is&nbsp;part of&nbsp;a newly implemented&nbsp;COVID-19 mitigation strategy developed by&nbsp;the&nbsp;NHSO,&nbsp;the body which manages universal coverage in Thailand under the management of&nbsp;MoPH&nbsp;(Ministry of Public Health),&nbsp;to handle the shortage of hospitals beds and influx of patients at health facilities&nbsp;caused by&nbsp;the rise of new cases&nbsp;daily.&nbsp;&nbsp;&nbsp;How telemedicine can help reduce the burden of overstretched healthcare resources during COVID-19&nbsp;&nbsp;As&nbsp;the&nbsp;Kingdom of Thailand&nbsp;continues to battle the spread of COVID-19 infections,&nbsp;GDTT&nbsp;recognised the urgency to support national efforts&nbsp;with&nbsp;patient&nbsp;care&nbsp;management by leveraging on&nbsp;the&nbsp;capabilities of their&nbsp;existing&nbsp;digitally-backed&nbsp;healthcare technology&nbsp;platform. By increasing the accessibility of healthcare services to those in home or community isolations,&nbsp;GDTT aims to play its part in ensuring that every family in Thailand has access to a family doctor&nbsp;and support the adoption of virtual health services especially during a pandemic.&nbsp;Built to empower users with credible and trusted health information&nbsp;which are&nbsp;fully customised for Thai&nbsp;users,&nbsp;the&nbsp;Good Doctor app provides&nbsp;telemedicine services, offer exclusive discounts to health and wellness&nbsp;products&nbsp;and&nbsp;includes a library of health articles written and curated by their in-house medical team.&nbsp;The Good Doctor app is powered by cutting edge technologies that has proven to address accessibility gaps of healthcare services in other Asian countries such as&nbsp;Indonesia and&nbsp;China. With its clinical automation systems in place, patients will get connected to a live chat conversation with&nbsp;their in-house doctors within 60 seconds&nbsp;without prior appointment booking and receive a diagnosis and recommended treatment plan within 15 minutes.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dr. Sudihichai Chokekijchai, Head of Medical Team, Good Doctor Technology Thailand,&nbsp;explained: “Through telemedicine and virtual care, we can deliver the right care&nbsp;to those in home or community isolation setting at the right time&nbsp;by&nbsp;ensuring&nbsp;that patients are manging their health as best as possible. It is important that these patients are well guided during this&nbsp;period of time&nbsp;so that their condition&nbsp;is properly managed. Ultimately, we hope&nbsp;to decrease the risk of&nbsp;condition&nbsp;deterioration&nbsp;and keep them out of the tertiary setting as much as possible.&nbsp;By increasing the adoption of telemedicine services in Thailand,&nbsp;therein lies the&nbsp;opportunity to improve&nbsp;effective&nbsp;primary&nbsp;care management in the long term.”&nbsp;&nbsp;&nbsp;With the newly&nbsp;expanded&nbsp;reimbursement programs to private healthcare facilities&nbsp;by&nbsp;MoPH, there are&nbsp;two patient management pathways which are supported by GDTT:&nbsp;&nbsp;<ul><li class="ql-align-justify">Testing via ATK (Antigen Test Kits), to scale testing through and beyond official RT-PCR means and manage risks through more widespread testing, and&nbsp;</li><li class="ql-align-justify">Primary care for home&nbsp;or community&nbsp;isolation patients, to manage primary care needs of those diagnosed with Covid-19 and treat symptomatic patients.&nbsp;&nbsp;</li></ul>&nbsp;Patients can consult with doctors who&nbsp;will&nbsp;then prescribe&nbsp;them with&nbsp;an Antigen Test Kit if deemed&nbsp;necessary. If results&nbsp;are&nbsp;negative, the patient&nbsp;will still be guided on the appropriate self-monitoring steps; if&nbsp;results are&nbsp;positive, patients&nbsp;are&nbsp;then migrated onto the Good Doctor Technology primary care flow. Patients who require home&nbsp;or&nbsp;community&nbsp;isolation must then register&nbsp;themselves&nbsp;with the NHSO before beginning their period of isolation, at which point they are able to receive additional healthcare services, medicine deliveries and regular&nbsp;virtual&nbsp;follow-up&nbsp;consultations&nbsp;with&nbsp;GDTT’s&nbsp;in-house medical team.&nbsp;&nbsp;&nbsp;Apart from delivery virtual consultations,&nbsp;GDTT also handles symptomatic patient cases with medication delivery for a period of 14 days whilst the patient is self-isolating. This includes free and ongoing consultations with their doctor, prescribed medication, Covid-19 drugs approved as therapeutics in its treatment, and medical&nbsp;devices&nbsp;such as self-testing kits. GDTT currently&nbsp;partners with several local on-demand logistics providers to serve patients orders, by delivering essential medicines and supplies in the shortest time possible.&nbsp;&nbsp;Melvin Vu, Regional CEO of Good Doctor Technology, adds:&nbsp;Scalability is an important factor we had to take into consideration&nbsp;in order to&nbsp;assess the level of effectiveness our virtual services will have in supporting NHSO’s home and community isolation programme. With our&nbsp;unique telemedicine operating model&nbsp;which has the capacity to connect our doctors to patients promptly, we are ready to serve the&nbsp;fast-growing&nbsp;number of patients who urgently&nbsp;require&nbsp;access to&nbsp;local&nbsp;doctors at their fingertips during the 14-day isolation period.&nbsp;As our&nbsp;robust&nbsp;pharmacy and logistics&nbsp;network coverage&nbsp;spans&nbsp;across&nbsp;the entire&nbsp;Bangkok&nbsp;city, we can&nbsp;handle more&nbsp;patient&nbsp;cases&nbsp;and&nbsp;manage&nbsp;medical&nbsp;delivery operations with ease due to the technology infrastructure and automation augmentation capabilities which sits at the core of our&nbsp;digital health&nbsp;service.”&nbsp;

Good Doctor Technology Thailand joins NHSO program as virtual medical provider to deliver telemedicine services and increase access of critical healthcare services during home-isolation   

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JAKARTA, 10 Desember 2019 – Good Doctor Technology Indonesia, perusahaan penyedia layanan kesehatan berbasis teknologi bermitra dengan Grab, aplikasi serba bisa terkemuka di Asia Tenggara, hari ini meluncurkan solusi layanan kesehatan digital lengkap dalam satu platform Grab yang disebut GrabHealth powered by Good Doctor.GrabHealth powered by Good Doctor merupakan solusi layanan kesehatan lengkap yang menyediakan tanya jawab kesehatan secara daring (online) dengan dokter-dokter profesional, e-commerce (perdagangan elektronik) untuk berbagai produk kesehatan &amp; kebugaran serta berbagai konten mengenai kesehatan, kebugaran dan gaya hidup yang dikurasi oleh tim dokter.Indonesia merupakan pasar pertama yang Grab meluncurkan layanan kesehatan digital di aplikasinya. Didukung oleh jangkauan geografis Grab yang luas di Indonesia, GrabHealth powered by Good Doctor hadir dengan tujuan untuk meningkatkan akses terhadap layanan dokter dan kesehatan berkualitas bagi seluruh masyarakat Indonesia.

Good Doctor Technology Indonesia dan Grab luncurkan GrabHealth

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Teknologi kesehatan atau telemedicine adalah sebuah layanan yang sangat dibutuhkan di masyarakat, terutama di tengah masa pandemi ini. Oleh karena itu, banyak perusahaan berbondong-bondong mengambil langkah strategis untuk memperkuat kedudukannya. Meski ditengah pandemi Covid-19, tidak menghalangi AdMedika untuk menjalin kerjasama demi bisa memberikan pelayanan yang terbaik bagi klien. GDTI merupakan perusahaan penyedia layanan kesehatan berbasis teknologi, yang berfokus pada penyediaan solusi kesehatan medis lengkap untuk setiap keluarga di Indonesia. Kolaborasi kali ini untuk menghadirkan layanan telekonsultasi dan antar obat, tentunya ini merupakan kabar baik untuk semua klien AdMedika, karena layanan ini dapat dinikmati oleh semua peserta asuransi atau korporasi yang telah bekerjasama secara khusus dengan AdMedika terkait layanan tersebut. Danu Wicaksana selaku Managing Director GDTI saat diwawancarai melalui virtual Sabtu, (6/20), mengucapkan terimakasih atas kerjasama yang terjalin antara GDTI dengan AdMedika. Menurutnya, kerjasama ini sangat strategis, karena kami sebagai pemain teknologi dibidang kesehatan melihat bahwa, di Indonesia ini besar sekali peluang untuk menghadirkan teknologi untuk membantu sektor kesehatan. Kita juga percaya bahwa dengan teknologi, kita bersama-sama bisa memberikan kemudahan akses layanan dan terjangkau untuk semua orang Indonesia, di seluruh Provinsi, Kabupaten dan Kota. Dan untuk mewujudkan hal itu kita tidak mungkin sendiri, karena kita adalah platform teknologi kesehatan jadi kita membutuhkan partner-partner yang kuat, termasuk AdMedika, yang mana sebagai TPA Terbesar di Indonesia, juga merupakan bagian dari Telkom Group yang tentunya sudah dikenal di seluruh Indonesia. Harapannya semoga kerjasama ini semakin lekat dan semakin kuat kedepanya. Menanggapi hal tersebut Dwi Sulistiani selaku PLT Direktur Utama AdMedika mengatakan, untuk berpartner itu tidak mudah, mungkin partner banyak tetapi yang mempunyai visi misi dan chemistry untuk mengembangkan industri kesehatan itu membutuhkan waktu. Oleh sebab itu AdMedika memilih GDTI karena kesamaan visi misi tersebut. Dengan kesamaan visi misi ini kita harapkan bersama adanya kemudahan akses untuk masyarakat Indonesia terhadap pelayanan kesehatan melalui teknologi, yang memang secara IT platform dimiliki oleh GDTI, dan secara beberapa case AdMedika memilikinya. Kemudian, kerjasama ini juga sebagai upaya AdMedika, untuk meningkatkan pelayanan kepada klien, khususnya saat situasi pandemi COVID-19 seperti sekarang ini. Kedepannya ini memang harus dimiliki oleh AdMedika untuk terus berimprovisasi dalam menuju digital healthcare. Dengan kesamaan visi misi inilah kita berupaya untuk meningkatkan akses pelayanan kesehatan lebih baik. Diharapkan kedepannya kerjasama ini dapat berjalan dengan baik, dan semua klien AdMedika di seluruh Indonesia merasa lebih nyaman karena dapat berkonsultasi dan menerima obat dengan mudah, serta dapat menikmati layanan secara cashless dengan memotong benefit kesehatan yang dimiliki dan sudah tercatat dalam sistem AdMedika dengan catatan bahwa pelanggan AdMedika terkait telah menyetujui sistem cashless dan potong benefit peserta tersebut.

Good Doctor dan AdMedika Bermitra untuk Pelayanan Telekonsultasi Kesehatan yang Lebih Baik

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Ministry of Public Health issues Good Doctor Technology with telemedicine license and authorizes the delivery of virtual modes of medical consultations Bangkok, August 5, 2021 – Good Doctor Technology (GDT), a regional health-tech company with the vision of providing ‘One Doctor for One Family in SEA’, officially announces the launch of their Thailand operations upon receiving the newly obtained telemedicine license issued by the Bureau of Sanatorium and Art of Healing under Thailand Ministry of Public Health. With the telemedicine license, GDT Thailand will provide access to full-time employed doctors who have been specially trained to deliver high standards of virtual consultations.&nbsp; Telemedicine — the delivery of medical services through electronic means of communication — has been available in Thailand for several years under medical clinic license. However, the acceleration of telemedicine licensing amid the growing spread of COVID-19 infections, demonstrates the urgency to recognise virtual modes of medical consultations by local health authorities. The increasing trend of people using telemedicine services during the pandemic has driven both healthcare institutions and other medical providers to turn to alternative ways of providing essential services virtually. As the kingdom continues to curb the spread of COVID-19, the opportunities of telemedicine presented itself as a timely solution for limiting patient displacement to hospitals, allocating hospital capacity to important cases, while continuously providing people with the right care at the right time.&nbsp; GDT first sets up its operations in 2020 and established a fully licensed offline medical clinic in 2021. Since then, the company has focused on strengthening their local capabilities to harness the benefits of new technologies and latest innovations that have proven to successfully close accessibility and affordability gaps in other Asian countries.&nbsp;Under the telemedicine license from the Bureau of Sanatorium and Art of Healing under the Ministry of Public Health, GDT Thailand plans to continue bringing affordable, accessible and highly integrated medical capabilities, including the implementation of standardised clinical pathways and medical triage automation to conduct effective text-based teleconsultations. With the unique online-to-offline (O2O) patient care model, users can now follow up with a physical consultation at the clinic, should they require additional medical support after their teleconsultation. The O2O model will also give patients the option to physically visit the same doctor they consulted with virtually, for added consistency and comfort. By taking a holistic approach in caring for patients throughout their sick and wellness journey, GDT aims to bridge existing healthcare accessibility gaps in Thailand.&nbsp; Dr. Sudihichai Chokekijchai, Head of Medical Team, Good Doctor Technology Thailand Co., Ltd., said: “As a regional telemedicine provider, GDT Thailand&nbsp;has the advantage of drawing&nbsp;from best&nbsp;practice learnings and experiences from other countries where our services are already live. By leveraging on cutting-edge technologies and digital health innovations, we are able to serve more Thai patients better through our service.&nbsp;With the group's collective operating experience of over 12M users in Indonesia and technology expertise from China, we can create a bespoke service that meets the healthcare needs of digitally savvy Thai users.”&nbsp; Designed to give users access to high quality medical services when they are feeling unwell and supporting them to stay healthy, these features will complement existing in-app offerings such as the arrangements of prompt prescription medication deliveries to patients and facilitate appointment bookings. Upon successful log in into the app, users will get connected to GDT’s in-house doctors within 60 seconds, complete their virtual consultation and receive a diagnosis or treatment recommendation with prescription grade medication electronically transacted from the e-pharmacy within 15 minutes, before receiving their medications delivered at their homes in less than 60 minutes. Currently, GDT Thailand is working directly with corporates to launch their healthcare services to employees, with timely and relevant services related to Covid-19 monitoring and home-based screening capabilities which are already made accessible to existing users.&nbsp; Melvin Vu, Regional CEO of Good Doctor Technology, adds: “With the launch of our telemedicine and digital health services in Thailand, we want to provide all our users with access to an additional source of medically backed health and wellness tools where they can receive healthcare services at their fingertips. We hope that by working closely with local industry players such as governments, hospitals, doctors’ associations and other key stakeholders, we can continue to play our role in shaping the future of digital health in Thailand.” About Good Doctor Technology Thailand Co., Ltd. (GDTT) Good Doctor Technology Thailand Co., Ltd. (GDTT) is a subsidiary company of a regional technology-backed and digital-first healthcare service provider, Good Doctor Technology (GDT). GDT is a joint venture company between China’s leading one-stop healthcare services platform, Ping An Healthcare and Technology Company Limited and Grab Holdings Inc (“Grab”), the leading O2O platform in Southeast Asia, to deliver transformative online healthcare services. With the vision to provide “one family doctor for every family in South East Asia” and a mission to provide better access to affordable healthcare services for everyone, GDT launched in 2018 and established their headquarters in Singapore, before making its first debut in Indonesia the following year. Good Doctor Technology Thailand Co., Ltd., (GDTT) launched its operations in 2020 with a goal of untapping digital healthcare opportunities in the Kingdom. For more information, visit: <a href="https://www.gooddoctor.health/" rel="noopener noreferrer" target="_blank" style="color: rgb(0, 0, 0);">https://www.gooddoctor.health/</a>&nbsp;

Good Doctor Technology launches technology-driven healthcare services to accelerate the advancement of virtual care in Thailand

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<blockquote>–&nbsp;The Good Doctor application’s launch supports the acceleration of efforts to provide teleconsultation services and public health checks in Indonesia.</blockquote><blockquote>–&nbsp;Carrying the Vision One Doctor for One Family in Indonesia, Good Doctor collaborates with Raisa and Hamish Daud as an inspiring couple who always prioritizes family health and adopts a healthy lifestyle.</blockquote><blockquote>–&nbsp;Through the theme of “Good Doctor Good Indonesia”, this launch is also a form of appreciation for medical personnel at the forefront of COVID-19, thereby arousing enthusiasm amid the vulnerability of experiencing physical and mental fatigue.﻿</blockquote>Jakarta, 1 March 2020&nbsp;– Good Doctor Technology Indonesia, a technology-based integrated healthcare provider, today launched the Good Doctor application as part of its efforts to provide telemedicine health services for Indonesian families. The telemedicine survey by Nielsen in September 2020 estimates that of the total population of internet users in Indonesia, only 47% of internet users use telemedicine applications, while there are 53% who have not used telemedicine applications. In addition, a publication published by the World Bank on January 25, 2021 states that consultations by telephone and online channels are still relatively rare. Of the households requiring health services, only 7% consulted by telephone or online. As many as 40% of those who did not use the service stated that they did not know the service’s availability or did not know how to use it. Meanwhile, the remaining 17% chose a physical consultation to meet a doctor. The rest cannot access these services due to technological constraints or limited internet access, cost issues, and concern for personal data security and online consultation quality.The data above shows that there is room for telemedicine applications to continue to grow in Indonesia so that they can take part in efforts to increase public access to quality and affordable health services. As a manifestation of Good Doctor’s vision of “One Doctor for Every Family” in Indonesia, Good Doctor collaborates with Raisa and Hamish as inspirational Indonesian families to invite the public to use trusted health application services. Good Doctor is here as an application that can be a choice and a complete healthcare solution. Available services ranging from online health question and answer (online) anytime within 24 hours, 7 days with professional doctors from 26 specialists, e-commerce (electronic commerce) for various health and wellness products, and various content about health and style live curated by a team of doctors.Successfully partnering with Grab Indonesia in presenting health service solutions, Good Doctor continues its commitment to advancing application-based health services and building a digital ecosystem in the health sector. “The launch of the Good Doctor application is a proof point of the company’s commitment to providing easy-access technology to the public amid the pandemic, which significantly helps the government in its efforts to fight COVID-19. In addition, as a reflection of our appreciation and support to&nbsp;healthcare frontliners who have been there since day one, our event today carries the theme “Good Doctor Good Indonesia“, because the Good Doctor application is here for everyone to do good for Indonesia. Hopefully, with this activity, we will be reminded again of the important things around us, such as our families and the fighters in the vanguard,” said the&nbsp;Managing Director of Good Doctor Technology Indonesia, Danu Wicaksana.He added, “We hope that our application can expand access to health for the Indonesian people more comprehensively. Good Doctor’s service provides a complete 24-hour healthcare solution through the&nbsp;Medical Consultation&nbsp;feature,&nbsp;Medicine and Health Products’s e-commerce service for purchases and delivery partners with more than 2,000 pharmacies, then&nbsp;Appointment Booking, which has collaborated with more than 1,000 hospitals, clinics, and laboratories and&nbsp;Health Articles, content about health, tips, and lifestyle curated by a team of doctors.”On the same occasion at the application launch event, Good Doctor introduced&nbsp;Raisa and Hamish Daud as Good Doctor Indonesia’s Brand Ambassadors, “We as a couple who are building a family and watching the growth and development of our children are touched by the vision that Good Doctor wants to achieve. We are happy to be part of a joint effort to make the health of Indonesian families even better. We believe national health starts with the closest and smallest groups, namely a healthy family.”Deputy Minister of Health of the Republic of Indonesia, dr. Dante Harbuwono, Sp.PD-KEMD, Ph.D.&nbsp;said, “The pandemic has reduced the number of visits to hospitals because people are afraid to go to the hospital and to the primary health center. In 2020, community visits to the primary health center (puskesmas) had decreased by 83.6%. Approximately 43% of primary health centers do not hold integrated health centers (Posyandu) services; primary health centers’ immunization coverage reaches about 56.9%. During this pandemic, the presence of Good Doctor is one of the positive things that the public will respond to. Telemedicine services such as those implemented by Good Doctor will continue to evolve and will make healthcare more practical, more modern, and will be more easily digitized. So, people’s access to doctors will also be better.”“The ongoing COVID-19 pandemic situation continues to encourage the telemedicine platform and digital consulting services to become alternative solutions for Indonesian to receive healthcare. Statistics Indonesia (BPS), the informatics and communication sector, and the health services sectors had the highest growth throughout 2020. BPS also noted that the annual growth in the information and communication sector was improved by 10.58% year-on-year, while health services were higher with 11.6% year-on-year. Telemedicine services and digital consultations are the alternative solutions for Indonesian to seek treatment in the current COVID-19 pandemic situation. Therefore, the Communications and Information Ministry aims to strengthen synergies with the telemedicine platform and other relevant stakeholders. With regard to efforts to strengthen the broader telemedicine ecosystem, Communications and Information Ministry, in collaboration with “Good Doctor” and “GrabHealth,” has launched the online doctor and personal medical check-up features in the PeduliLindung application at the end of 2020. Hopefully, this collaboration can continue to improve and realize Indonesia’s public health and economic recovery,”said&nbsp;General Secretary Ministry of Communication and Information of the Republic of Indonesia, Mira Tayyiba.As an integrated health online platform, Good Doctor ensures everyone can get health consultations and accurate information directly from trusted doctor partners. Various features that will make it easier for the Good Doctor community to be ready to serve various health-related needs in the segment:<ul><li>Modern Parents:&nbsp;Parents may have difficulty managing their own child’s health and emotions, especially raising a child who needs special health care can be a challenge. Good Doctor is here as a solution to improve health and parenting skills in Indonesian families.</li><li>Pregnant Moms: For families looking forward to a new member, preparing for a baby during a pandemic can be stressful, especially during the first 1,000 days of a child’s birth. The Good Doctor’s good knowledge of food and proper care will lay the foundation for a good life.</li><li>Skin and Beauty Enthusiast:&nbsp;The online beauty industry in Indonesia has grown rapidly and massively over the past few years with e-commerce platforms’ growth. Through the Medicine and Health Products feature, Good Doctor seeks to increase consumer confidence in beauty-related products and services through a credible health-tech platform.</li><li>People with Chronic Disease: Visiting a hospital during a pandemic is a matter of consideration for patients with chronic diseases who require regular check-ups. The Good Doctor feature serves consultations, drug purchases and shares experiences with other patients through Good Doctor patient activation.</li></ul>Along with the increasing need for public health services, Good Doctor is optimistic that he can bring positive energy to the world of health, especially telemedicine in Indonesia. Going forward, Good Doctor will continue its partnership with Grab Indonesia to provide the best and most trusted quality health services for Indonesian families. Now, the Good Doctor application is available to download for free on the Google PlayStore and iOS App Store. For more information about Good Doctor Technology Indonesia services, please visit&nbsp;<a href="https://www.gooddoctor.co.id/" rel="noopener noreferrer" target="_blank" style="color: rgb(17, 24, 39);">www.gooddoctor.co.id</a>.<h2> </h2><h2>About Good Doctor</h2><img src="https://www.gooddoctor.co.id/wp-content/uploads/2021/03/gooddoctor-1.jpg" height="148" width="148">Good Doctor is a technology-based integrated healthcare provider with a vision of ‘One Doctor for Every Family in Indonesia.’ Good Doctor launched the first integrated telemedicine service in collaboration with Grab, namely GrabHealth powered by Good Doctor. With a mission to provide access to quality health services for users in Indonesia, supported by thousands of doctors on standby in 80 cities and 2,000 trusted official pharmacies, Good Doctor is ready to answer public health needs. According to the Nielsen 2020 version of the telemedicine usage survey, Good Doctor is the second most used telemedicine platform. Good Doctor is an official partner of the Ministry of Health of the Republic of Indonesia and the National Disaster Management Agency (BNPB) to accelerate handling the COVID-19 pandemic in Indonesia from March 2020.Good Doctor has also launched the Good Doctor application, which can be downloaded for free on the Google PlayStore and iOS App Store. Visit us at&nbsp;<a href="https://www.gooddoctor.co.id/" rel="noopener noreferrer" target="_blank" style="color: rgb(17, 24, 39);">www.gooddoctor.co.id</a>.You may access our launch video <a href="https://youtu.be/foYnP2WUXZk " rel="noopener noreferrer" target="_blank">here</a>

The Launch of Good Doctor Application Facilitates Access to Health Services for Indonesian Families

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Jakarta, 18 May 2022- As a digital health platform provider which includes telepharmacy services, Good Doctor Technology Indonesia, (Good Doctor) announced their Electronic Pharmacy System Operator (PSEF) certification, which marks their commitment to abide by local regulatory standards set by the Ministry of Health (MOH) in delivering prescription grade drugs ￼and other health and wellness products at the highest service quality standards.&nbsp;&nbsp;&nbsp;PSEF is a legal entity that provides, manages, and/or operates an electronic pharmacy system for the purposes of pharmaceutical service facilities. With their PSEF certification in place, Good Doctor will be legally registered with the MOH and recognised as a certified platform to provide pharmaceutical services on the Good Doctor Platform through authorized and licensed pharmacy partners. Good Doctor will also carry out these pharmaceutical services on their telemedicine platforms ￼such as the standalone Good Doctor app and GrabHealth powered by Good Doctor, with the principles of Good Corporate Governance and the new laws enacted by the Government through the Ministry of Health.&nbsp;&nbsp;The use of digital technology in the health sector is critical to realizing a Healthy Indonesia. Expedited by the COVID-19 pandemic, many Indonesians are adopting the use of digital health services including telemedicine and telepharmacy services. In accordance to the recently launched Health Digital Transformation Strategy 2024 by the Ministry of Health of the Republic of Indonesia, one of the outcomes of this strategy is the efficiency of health service deliveries, including medications and health or wellness products dispensed by pharmacies. This signals the recognition by the MOH of how telepharmacy services can provide greater convenience for people wanting to obtain their medication or medical devices through online platforms - which has ultimately led to new governance protocols of online sales of medication in a bid to safeguard consumers while maintaining their online buyer experiences.&nbsp;&nbsp;&nbsp;Managing Director Good Doctor Technology Indonesia, Danu Wicaksana, said, “The success of obtaining our timely PSEF certification is another conscious step we’re taking as a business to uphold ourselves to best industry standards. As of now, we are seeing consistent growth in telepharmacy sales, e.g., this year we still see around 60% growth vs. last year; which signals that more digitally savvy Indonesians are becoming more comfortable and reliant on telemedicine platforms to receive their prescription-grade medications from trusted pharmaceutical providers. It is therefore our responsibility to safeguard them at all times while providing them the added benefit of convenience.”&nbsp;&nbsp;Prior to obtaining their PSEF certification, Good Doctor has always prioritised consumer protection in delivering quality medicines and medical devices in a safe and convenient manner across all their telemedicine platforms. Every pharmacy that partners with Good Doctor must have an active Pharmacy License (SIA) and Pharmacist Practice License (SIPA). Products sold by partner pharmacies follow the quality control of unit sales prices and are in accordance with&nbsp;the Regulation of the Food and Drug Supervisory Agency (BPOM) Number 8 of 2020 concerning Control of Drugs and Food Circulated Online and Regulation of the Food and Drug Supervisory Agency (BPOM) Number 32 of 2020 concerning Amendments to Regulation of the Food and Drug Supervisory Agency Number 8 of 2020 concerning Control of Drugs and Food Circulated Online, while those who do not meet the conditions will be deactivated. Good Doctor is also authorized to record prescriptions from both Good Doctor doctors and external prescriptions and conduct periodic performance reviews for partner pharmacies/merchants. Danu added, “With this PSEF certification, we not only maintain the confidence of our users, but also have the opportunity to increase our partnership plans with more merchants within the pharmaceutical sector. The more pharmacies we partner with, the easier and faster it will be for consumers to get access to quality medicines and medical devices, thereby supporting the sales growth of health products by our pharmaceutical partners.”&nbsp;&nbsp;&nbsp;&nbsp;In response to the trend of growing industry demands for accessible yet affordable long-term health management solutions across Southeast Asia, Good Doctor is committed to strengthening their partnerships across the entire healthcare ecosystem in all countries where their telemedicine services are launched. Till date, Good Doctor is partnering with leading pharmacy chains across Indonesia with almost 3,500 merchants across 160 cities. In Thailand, in just over a year of operations, their fast-ever growing network of pharmacies across the country has already reached more than 460 merchants across 45 provinces, with aims to further expand the network by doubling the number of new merchants.&nbsp;&nbsp;&nbsp;Regional CEO of Good Doctor Technology, Melvin Vu, said, “With the issuance of our PSEF certification for our telepharmacy service in Indonesia, we can continue cultivating best industry practices and implement them in all other SEA countries we serve. It is therefore crucial for digital health providers like us to continue collaborating with regulators and local health authorities to support the creation of sustainable outcomes through long-term regulations and systems. This is a critical step in ensuring the viability of these digital solutions and pushing for the adoption of telemedicine beyond the pandemic need.”&nbsp; About Good Doctor Technology Indonesia (Good Doctor)Good Doctor Technology Indonesia (Good Doctor) is a technology-based integrated health service provider with the vision of 'One Doctor for Every Family in Indonesia'. Good Doctor collaborates with Grab to provide an integrated telemedicine service, namely GrabHealth powered by Good Doctor, with a mission to provide access to quality health services for users in Indonesia. Supported by more than 6000 registered doctors and 4000 trusted pharmacies, hospitals, and official health laboratories in more than 100 cities in Indonesia, Good Doctor is ready to answer public health needs. Good Doctor is the official partner of the Ministry of Health, the Ministry of Communication and Information, and the National Disaster Mitigation Agency (BNPB) to accelerate the handling of the COVID-19 pandemic in Indonesia since March 2020. After successfully partnering with Grab Indonesia in providing healthcare solutions, Good Doctor launched its application in March 2021 as a form of continuous commitment to advancing application-based health services and building a digital ecosystem in the health sector. Good Doctor services provide a complete 24/7 healthcare solution through the Medical Consulting feature, an e-commerce service for Medicines and Health Products for purchasing and delivery partners with more than 4000 pharmacies, hospitals, and official health laboratories, and Health Articles, content about health, tips, and lifestyle curated by a team of doctors. As a leading online healthcare provider platform, Good Doctor has thousands of medical specialists on its platform with more than 26 departments of different clinical specialties and thousands of general practitioners.&nbsp;Good Doctor has also launched the Good Doctor application which can be downloaded for free on Google PlayStore and iOS App Store. Visit us at<a href="http://www.gooddoctor.co.id/" rel="noopener noreferrer" target="_blank" style="color: rgb(0, 0, 0);">&nbsp;www.gooddoctor.co.id</a>.

Good Doctor Technology Indonesia receives PSEF Certificate and marks their commitment to delivering superior standards of telepharmacy services  